Telemarketing Mastery
Telemarketing Mastery
Details
INTERACTIVE LEARNING · SALES CONVERSATIONS
Bring more purpose to your next sales call.
What you say matters. So does how you listen. Telemarketing Mastery is a guided, interactive learning experience that helps you reflect on your approach to customer conversations, objections and the decisions you make during a call.
Take an active part in the learning: consider the material, make decisions and connect the ideas to the conversations you have at work.
Focus on the skills behind the conversation
Reflect on how you approach a call and the purpose behind what you say.
Give attention to the customer's side of the conversation as you decide how to respond.
Think about both what to say and how to say it in a sales conversation.
Develop your approach to objections and relate the learning to situations in a sales or call-centre role.
Learn actively, at your own pace
- Explore the material. Follow the guided digital experience and consider the ideas it introduces.
- Take part. Listen, think and make decisions as you work through the experience.
- Bring it back to your calls. Revisit the ideas you want to practise and reflect on how they relate to customer conversations.
Is this experience for you?
Built for telemarketing professionals, people working in call-centre sales and anyone developing confidence in customer conversations. Use it to reflect on your current approach or support your learning as you develop in a sales role.
Work through the material at your own pace and return to the ideas you want to practise. No monthly subscription. No physical item will be shipped.
Before you start
What makes it interactive?
The guided experience invites you to listen, think and make decisions as you learn.
Who will find it relevant?
People whose work involves telemarketing, call-centre sales or conversations with customers.
Can I revisit the material?
Yes. Return to the ideas you want to practise and work at your own pace.
Digital experience
This is an online learning experience. One-time purchase, no monthly subscription, and no physical delivery. Explore the material at your own pace.
Need a hand?
Contact us on Info@digitalmeir.com